Home Shared Hosting Reseller Hosting Dedicated Hosting Web Design Support

 

uspend/Unsuspend an Account

WebHost Manager enables you to suspend problematic accounts.
Suspension simply means that no web site pages are served to accounts,
no FTP connections are accepted, and all e-mail is blocked. Suspension
is the first step in dealing with problematic accounts. If the problems can
not be resolved, the account needs to be terminated - refer to Terminating
an account for more information.

To suspend or unsuspend an account:

1. Click on the Suspend/Unsuspend an Account link in the Account Functions menu.

2. Click on the required domain or user name in the displayed list.

3. Enter a brief description of why the account is being suspended in the Reason field, if you are suspending an account.

4. Click on the Disallow resellers from unsuspended tick box if you do not want the reseller who signed up this account unsuspending it.

5. Click on the Suspend or UnSuspend button.

NOTE: if you choose Users and suspend/unsuspend, it will suspend/unsuspended all the domains of that user. Yet if you choose Domain and suspend/unsuspend then only the domain choosen will be suspended/unsuspended.

Back to Account Functions

List Suspended Accounts

You can keep track of all accounts you have suspended by listed the accounts.

To list suspended accounts:

1. Click on the List Suspended Accounts link in the Account Functions menu.

2. A list of suspended accounts is now displayed

Back to Account Functions