Dear Customers,We have re-setuped and relaunched the Live Support system to help customers receive quality support in the quickest time-frame possible.Our team will actively be online and ready to assist and guide you with any queries you have regarding your account or for any other matters related to our services.Thank you for choosing Mixcat ... Read More »
Dear Customers, Thank you for your patience. The maintenance has been finished completely, slight downtime was observed and we do aplogoize for that.We tried to make the process as seam-less as much as possible. If you are facing any difficulties please feel to open a new ticket and report your issues, we will be glad to assist you in anyway ... Read More »
Dear Customers, We will be going through some maintenance this week, which will cause some downtime, So between Monday to Wednesday of this week as we do not have precise exact schedules when this will happen yet, you will need to try to limit what changes you make to your web sites, and anyone using custom DNS server named under their own ... Read More »
Dear Customers, Do not worry, We are aware of the hacking; and all our senior techs are doing their best to get things back up and rollling asap. Please stay tuned for further updates. [LATEST UPDATE] All accounts have been unlocked again, you can now log into your cPanel / WHM accounts again. Please feel free to open a new support ticket to ... Read More »
Dear Users, Sorry for the delay and the recent downtime, but we have good news. We are done with the move, and also now all our paid customers are on Cloud Servers. Its fully redundant and much more powerful. What is cloud hosting? Generally, a cloud-hosted website is opearting on multiple connected servers. Instead of limited to a ... Read More »
Dear Users, This is announcement for all our paid customers to aware you that we are currently running maintenance on the server to keep it in top-notch shape, this includes fixing current server issues, updates, etc, etc for the server. Please rest assured that we are aware the server is down and we are doing our best to finish this ASAP. We ... Read More »
It appears the move is almost complete, being at 91% as of 6:40pm EST Please test out your email accounts and put in a ticket if you run into any issues. I will update the announcements one more time once the move is complete. We moved from a dual core server to an 8 core server to improve speed and stability. Again, if you have custom ... Read More »